Delete Your Account

How to permanently delete your Close The Loop account and all associated data.

This action is permanent and cannot be undone.

Deleting your account will permanently remove all your data, including your loops, subtasks, profile information, and any uploaded images. This data cannot be recovered after deletion.

How to Delete Your Account

You can delete your account directly from the Close The Loop app:

Open the app and sign in to your account.
Go to Profile — tap the "Profile" tab at the bottom of the screen.
Scroll to the bottom and tap "Delete Account" (in red).
Confirm deletion — you'll be asked to confirm. Tap "Delete" to proceed.

What Gets Deleted

When you delete your account, the following data is permanently removed:

Authentication account — your email and password credentials
All loops — including titles, descriptions, subtasks, and completion history
Profile data — your name, avatar, notification settings, and preferences
Uploaded files — any avatar photos stored in our servers
Local data — authentication tokens and cached preferences on your device

Data Retention

After account deletion:

All data is deleted immediately from our servers (Firebase Authentication, Firestore and Storage) when you confirm deletion in the app.
Copies held in backups are purged within 30 days.
We do not use third-party analytics or crash-reporting services, so there is no analytics data to retain.

Close The Loop is free and has no in-app purchases. If you subscribed to an earlier paid version, deleting your account does not cancel that subscription — cancel it in your App Store or Google Play subscription settings.

Note: If you only want to sign out without deleting your data, use the "Sign Out" button in your Profile instead. Your data will be preserved and available when you sign back in.

Need Help?

If you're unable to delete your account through the app (for example, if you can't sign in), please contact us at support@craftschoolship.com and we'll process your deletion request within 48 hours.